Policy on Privacy

This privacy statement covers all personal information that we gather and use from you when you use our websites or online stores, place an order, get in touch with us, buy our products in-store, or engage with us in any other way. For the purposes of this privacy statement, "personal data" refers to any information that allows us to identify you, as explained in more detail below.

Personal information we get

When you purchase from us or use our services, we may collect information about you that includes the following (collectively referred to as: "personal data").

Your details for contact. Name, mailing address, and further contact information, including phone number and email address.

This includes information about your account, electronic identification data (IP address, MAC address, location data, browser type and version, operating system, referral source, duration of visit, number of pages viewed, website navigation paths, and details about the timing, frequency, and pattern of your service use), and any data you voluntarily give to us.

How we handle your personal information

Your personal information is gathered and used by Regalia Apparel for the purposes listed below.

Regarding the fulfillment of our contract with you:

We use your contact information, account information, electronic identification data, and information about the purchases you have made both in-store and online in order to manage and handle your purchases (both online and in-store) and to give you the services you have requested from us.

To fulfill a duty imposed by law that we must adhere to:

The aforementioned information may be used as necessary by law to maintain proper company records, to comply with legitimate demands from public authorities, to adhere to relevant laws and regulations, and for other purposes.

For our justifiable business purposes:

For the purpose of analysing how the website and services are used, usage and analytical data (such as your IP address, location, browser type and version, operating system, referral source, duration of visit, number of pages viewed, website navigation paths, and details about the timing, frequency, and pattern of your service use) may be processed. We handle this data so that we can keep an eye on and enhance our services and website.

The following personal information might also be utilized by Regalia Apparel:

to produce combined data regarding our product and service users;

to support fraud prevention and security;

in order to maintain the integrity and security of the system (avoiding spam, fraud, hacking, etc.);

to send you an order confirmation or an email reminding you of your abandoned cart;

to streamline business operations and implement corporate guidelines and protocols;

to make it possible for us to combine, sell, buy, or transfer assets; and

for additional justifiable commercial objectives as allowed by the relevant laws.

Information used with your permission:

We will use your contact information to send you newsletters and marketing materials if you request it and give us permission. At any point, you can choose not to receive these marketing materials by following the directions in any correspondence you get from us. These preferences can also be managed through your device's settings and profile. We may also use the personal information you have provided to us for marketing purposes based on your profiles, but we won't do so until we have your permission to do so. We may do this via email or other electronic means.

Please be aware that you have the option to revoke your consent at any time by clicking the link that appears in every communication we send you.

How we distribute your info

Your personal information is not sold by us, and the following parties may receive it:

Service Providers and Processors: We enlist the assistance of independent contractors, agents, service providers, and related organizations to perform services for us on our behalf. These services include technical support processing, payment processors, online stores (which we use to send orders to your home address), and related offline product support services, data storage, and other services. The use of your information for these service providers' own (marketing) purposes is prohibited by our contracts with them.

Affiliated companies: these comprise joint ventures, licensees, franchisees.

Partners: Occasionally, we work with partners to provide you with a service or product. In this scenario, we might also give those partners access to your personal information, but only with your permission.

Corporate Transactions: In the course of any merger, sale, transfer of our assets, acquisition, bankruptcy, or comparable event, information about our customers, including personal data, may be disclosed.

With Consent: If you have asked us to or given us permission to do so, we may also disclose information about you, including personal data, to any other third parties.

Third parties: as long as a legal obligation is met. Your personal information may also be disclosed if we feel that doing so is required by law, is reasonably necessary, or in order to address and defend ourselves against claims.

Finally, if the information does not identify a specific person, we may share aggregate or de-identified information with third parties for research, marketing, analytics, and other uses.

Media Social

Participating in a variety of social media platforms, such as, Instagram, Facebook, Twitter, Pinterest and so on, requires you to become acquainted with the options those platforms offer for deciding how to share the personal information on your profile(s). Since we are obligated to abide by the privacy practices or policies of these third parties, we do advise you to review the relevant privacy notices, terms of service, and other information regarding the use of your personal data.

Overseas transfers of your personal information

Please be aware that any personal information you give us may be transferred to and processed in nations other than your home country. It's possible that your personal information won't be as protected under the laws of these nations. As a result, in connection with such a transfer, we will work to make sure that all necessary safeguards are in place and that all relevant laws and regulations are followed.

Protection

We make every effort to protect your personal information from unauthorized or unlawful use, alteration, disclosure, accidental or wrongful destruction, loss, and alteration. To that end, we implement the necessary organizational, technical, and physical safeguards. Please keep in mind that email is not regarded as a secure communication channel. We thus ask that you refrain from emailing us any private information. A secure channel called Secure Sockets Layer, or SSL, may be used to transmit part of the data you enter on our website. In order to spot illegal attempts to upload data, alter it, or do other harm, we also employ software to monitor network traffic. We protect your private data.

Data retention: How much time do we keep your information?

Unless a longer period is required for our legal obligations (such as those pertaining to taxes) or to defend a legal claim, we keep your personal data for as long as is necessary to fulfill the purpose for which it was originally collected and used.

What rights do you have?

About your personal information, you are entitled to the following rights:

Access and updating

Please get in touch with us through info@regalia.clothing or our customer service to find out what personal information we handle about you and why. You can also ask to have your data updated or corrected. Your parent (or legal representative) should make these requests if you are under sixteen. We guarantee a prompt response to your request, within a maximum of four (4) weeks.

Objectivity

By contacting us at info@regalia.clothing, you may object at any time to the use of your personal information for direct marketing and/or (further) receipt of (particular) marketing information.

Removal

You can request that we erase your account and/or personal data by sending an email to info@dailypaperclothing.com. We may keep certain personal information after the deletion request, for instance, if it's required to process orders or if we're required by law to keep the information.

Limitations on Processing

You can email info@regalia.clothing to request a restriction of processing if you have a valid reason to do so, such as if you disagree with the accuracy of the personal data we process or if you have objected to our processing of your personal data.

Portability of data

You have the right to ask for the pertinent personal information you gave us in a format that is structured, common, and machine-readable if the processing of your personal data is done so with your consent and is carried out by automated procedures. Send an email to info@regalia.clothing to make this request.

Retraction of agreement

You have the right to withdraw your consent at any time, provided that the processing of your personal data was lawful when it was first based on your explicit consent. This right applies to any processing of your personal data that is based on your consent.

Grievances

Emails regarding concerns or inquiries regarding our handling of your personal information can be directed to info@regalia.clothing. As an alternative, you can lodge a complaint with the Data Protection Authority in your home country or the Data Protection Authority in Kenya.

Other online resources

There are links on our websites and mobile applications to websites operated by third parties; by clicking on these links, you will leave our websites and mobile applications. Although we have taken care in choosing these third-party websites, we cannot be held responsible for how these companies use your personal information. Please review the privacy statement (if available) on the website you are currently visiting for further details.

Alterations to the policy

By updating this privacy statement on our websites and applications, we reserve the right to make changes to it from time to time. It is advised that you frequently check this page in order to be updated on any upcoming changes.

Updated on October 22, 2023